What and why
Each organization in Telescope has its own set of users. As an admin, you can invite new team members, change their roles, and remove users who no longer need access. This keeps your organization's account secure and up to date.
How it works
Telescope has two user roles:
Admin. Can invite and remove users, change user roles (promote to admin or demote to normal user), and access admin settings. Every organization needs at least one admin.
Normal user. Can use the platform (screening, assessments, portfolio views) but cannot manage other users or access admin settings.
Inviting a new user:
Go to organization settings
Click invite user
Enter the person's email address
The person receives an invitation email and follows the steps to create their account and set up two-factor authentication
Invitation links expire after two weeks. You can resend an invitation if it has expired.
Changing a user's role:
Go to admin settings
Find the user in the list
Change their role to admin or normal user
Removing a user:
Go to organization settings
Find the user in the list
Remove them from the organization
Good to know
Admins can promote and demote other admins. An admin can also demote or remove themselves, with one exception: if you are the only admin in the organization, you cannot demote or remove yourself. This prevents organizations from ending up without an admin.
Only admins can manage users. Normal users cannot invite, remove, or change roles for anyone, including themselves.
If you need to change which features your organization has access to (screening, Voyager, or both), contact us through the chat.